The training at Guard-Systems, Inc. is a continuous educational program to maintain specific criteria in both site-specific and overall security responsibilities. In addition all state-mandated training will be conducted as required by the Bureau of Security and Investigative Services. The goal is to challenge each officer to become a become a more competent and highly motivated professional at each site he or she is assigned within Guard-Systems, Inc. Additionally, the trainer teaches the officers to recognize that certain principles and techniques such as safety, reporting, observation, and interpersonal relations are the same for all assignments. On the other hand, each customer has special needs, which require specific training on site. Our training program has been designed to meet both general and customer specific training requirements. Training is conducted by the corporate training manager or a trained designate at each district office.
First, the applicant is provided state-mandated training. This encompasses rules for security officers, legal issues, and powers of arrest. A test is administered with a score requirement of 100% to pass. Upon successful completion, the applicant is then required to complete eight hours of classroom instruction and testing in the following areas:
Introduction to Guard-Systems, Inc.
This is designed to provide new applicants with basic information regarding policies and procedures. It briefly describes general security duties, benefits, and performance standards of Guard-Systems, Inc.
This provides the applicant with guidelines in the area of appearance, hygiene, grooming, conduct, communicating with the public, and public assistance. Also included is building access and exit control, after-hours procedures, identification checks, and safety.
The Professional Security Officer
Provides training in patrol procedures, legal authority, protection of customer assets, observing and recording, post orders, and personal safety.
Concentrates on the basics of report writing(Who, what, why, where, when, and how), The use of reports as legal documents, and completing daily activity reports and incident reports. Emphasis is placed on completeness, accuracy, spelling, and grammar.
Response to Emergencies
Provides the applicant was necessary information for handling earthquakes, fires, medical emergencies, security violations, and bomb threats. Also included are procedures for handling hazardous material spills.
At any time during this phase of training an applicant may be dropped for poor testing, poor comprehension, or oral and written communication deficiencies. Those applicants who successfully complete this training course are then offered employment with Guard-Systems, Inc. After all other testings and screenings are completed, they are signed to your account.
24/7 Customer Support
We look to take care of issues before they become problems. Our proactive management approach enables us to meet the customer's needs in a consistent and responsive manner so issues are resolved quickly and efficiently.